POLICY

7-DAY GUARANTEE POLICY

✅No Changes in Color or Design:

Once the service is completed, we do not accept requests to change the color or design of your nails. Please choose carefully before finalizing your selection.

✅Free Repairs Within 7 Days:

We offer free repairs for any lifting, chipping, cracking, or breakage of nails within 7 days of the service date. Please retain your receipt for verification purposes.

✅Not Applicable to Regular Polish:

The 7-day guarantee policy does not apply to services involving regular polish. It only applies to gel, dipping powder, acrylic, and other nail enhancements.

Customer Responsibility:

Customers are responsible for their choice of color and design. We do not take responsibility for changes due to personal preference after the service has been completed.

✅No Refunds for Services or Products:

We do not offer refunds, discounts, or exchanges for services or products once they are purchased and used, including nail care products and completed services.

✅Unsatisfied After Leaving:

If you have paid and left the salon but are still unsatisfied with the service on the same day, you have two options:

A.We will fix the service completely free of charge according to your original request.

B.If you wish to remove the old service and redo a completely new one, you will receive a 20% discount.